Frequently Asked Questions
Everything you need to know about our handcrafted artisanal jewelry.
What materials are used in Bhavya Ramesh jewelry?
Our pieces are primarily handcrafted using high-quality 925 Sterling Silver, often featuring unique semi-precious gemstones and intricate hand-engraved detailing.
How should I care for my jewelry to maintain its shine?
To preserve the luster, store your jewelry in a cool, dry place inside the provided pouch. Avoid contact with perfumes, lotions, and water, and clean gently with a soft silver polishing cloth.
Do you offer international shipping?
Yes, we ship our artisanal creations worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
What is your return and exchange policy?
We accept returns or exchanges within 7 days of delivery for items in their original, unworn condition. Please note that custom-made or personalized pieces are final sale.
How long does it take to process an order?
Since many of our pieces are handcrafted to order, please allow 7-14 business days for production before your item is dispatched for shipping.
Can I request a custom design or ring size?
We love creating bespoke pieces. For custom sizing or design inquiries, please contact our concierge team via the contact form with your specific requirements.