Returns & Exchanges
At Bhavya Ramesh Jewelry, we take pride in our handcrafted artistry and want you to cherish your unique pieces. If you are not completely satisfied with your purchase, we offer a 7-day window for returns or exchanges on unworn items in their original packaging.
Return Process
- 1.Initiate Request
Email our concierge team within 7 days of delivery with your order number and clear photographs of the jewelry to begin the verification process.
- 2.Quality Assessment
Once your request is approved, we will provide a return authorization code; please ensure the item is securely packed in its original Bhavya Ramesh signature box.
- 3.Ship Your Return
Dispatch the package via a trackable courier service to our studio address; please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
- 4.Processing & Refund
After our artisans inspect the piece for its original condition, your refund or exchange will be processed within 10 business days to your original payment method.
